Imagine the customer and employee experiences of tomorrow.

expertise

From vision to execution, from prototyping to user testing, from internal processes to communication elements, we help you imagine, improve or launch innovative services and experiences that speak to your users and make sense for your business.

Business objective

Defining the right strategy for your service
Raise customer, employee and partner satisfaction
Deploying omnichannel experiences
Align your internal processes to bring your services to life

deliverables

Strategic framing and alignment workshops
Prototyping and user testing
Blueprint service
Implementation follow-up and delivery
Monitoring internal use
Internal communications strategy and kits

A few cases on this expertise

A new working environment to enable Digital & IT teams to collaborate more effectively.

A program involving all our employees, to provide millions of daily travelers with live information.

we also support them with this expertise

Studi, JJA, Orange, RATP Dev, Île de France Mobilités, GRT Gaz...

What our customers say

Thanks to the team for making the creation of the new office experience as smooth as possible for all of us, and the landing as smooth as possible. Thank you for the smooth transition from 100% remote working to returning to the office, balancing the aspirations of some with the desires of others, and even the fears of meeting the post-pandemic crowd again.

Anonymous contributor, Air Liquide

OUR EXPERTS

Emma Desgages

Lead Service Design

Haigo is a design-led transformation studio based in Paris. We are members of the Kyu Collective (IDEO, Sid Lee, Public Digital, SYPartner, Kepler...).

Fr /En

Legal information.