Dior
Concrete use cases to personalize the customer experience and transform the organization thanks to data
THE CHALLENGE
How can we improve and personalize the Dior customer experience using data and artificial intelligence while respecting its culture of excellence?
our approach
Mobilize all expertise around sprints that rapidly generate test actions and results, to learn and industrialize rapidly.
Our secret
01
Co-locate all talents within a single project platform
02
Help teams anticipate technical constraints and overcome them through agility training
03
Encourage teams with proof of success through a test & learn approach
The result
6
Use cases
Delivered and tested under real-life conditions in just a few weeks
20
Stores
Mobilized for test campaigns
62
million euros
Gains following deployment of these use cases
